Terms of Service

Last updated: January 1, 2023

Welcome to Tijowa Gojizu Pte Ltd ("we", "our", or "us"). These Terms of Service ("Terms") govern your use of our document services. By accessing or using our services, you agree to be bound by these Terms.

1. Service Description

We provide professional document services including:

• Document verification and validation
• Document preparation and template customization
• Document translation services
• Document certification and notarization

2. Eligibility

To use our services, you must:

• Be at least 18 years old
• Have the legal capacity to enter into contracts
• Provide accurate and complete information
• Comply with all applicable laws and regulations

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete document information
• Ensure documents submitted are legally obtained
• Not submit fraudulent or misleading documents
• Pay all applicable fees for services rendered

4. Service Limitations

Our services are subject to the following limitations:

• We do not provide legal advice
• We cannot guarantee acceptance of documents by third parties
• Processing times may vary based on document complexity
• Some documents may require additional verification steps

5. Fees and Payments

5.1 Service Fees

All services are subject to fees as listed on our pricing page. We reserve the right to modify prices at any time, but changes will not affect completed transactions.

5.2 Payment Methods

We accept various payment methods including credit cards, bank transfers, and other electronic payment methods. All payments must be made in Singapore Dollars (SGD).

5.3 Refunds

Refunds may be issued under the following circumstances:

• Service cancellation before work begins (full refund)
• Service cancellation after work begins (partial refund at our discretion)
• Service failure due to our error (full refund)

6. Intellectual Property

All content, trademarks, and service marks on our platform are owned by or licensed to us. You may not use, copy, reproduce, or distribute any content without our express permission.

7. Confidentiality

We maintain strict confidentiality regarding all documents and information submitted to us, as outlined in our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.

10. Changes to Terms

We may modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the modified Terms.

11. Contact Information

For questions about these Terms, please contact us at:

Tijowa Gojizu Pte Ltd
18 Cross Street, #02-01
Singapore 048423
Email: legal@tijowa-gojizu.sbs
Phone: +65 620033571